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Red Box Recorders


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Call recording for the enterprise. Redbox Call Recording for Avaya, Cisco, Mitel. Call Recording for Financial Trading and Banks, Emergency Services, Contact Centre, Public Sector, Travel and Leisure are supported with RedBox Recorders Solution.

Integrated with leading PBX vendors such as Avaya, Cisco and Mitel. RedBox Recorders supports complex mixed environments such as SIP, VoIP, TDM and Multiple Vendors in distributed architectures on a single server. With RedBox you can leverage virtualized deployments to greatly improve Return on Investment (ROI) and lower Total Cost of Ownership (TCO). RedBox Recording supports Mobile Devices (Blackberry and Android) and Radios. PCI compliance can be added in Module form or customized. Audio Analytics and Desktop Capture enhance training, response to complaints and meet demands for greater historical detail. Meeting next Gen 911 requirement out of the box. RedBox Recorders meets stringent security requirements.
Look at our recent recording history you’ll see we are firmly convinced that our competitors’ voice recording solutions are too complex and costly for most businesses. We’ve long understood that companies want straightforward, flexible, reliable and affordable voice recording. So we set out to develop it.

The Red Box Recorders business was founded in 1988 as Origin Data Realization (still the name of our parent company) to produce recording software for Racal Recorders, part of the then major communications technology group. Since then we have developed our own voice-recording product, specifically to meet the needs of the fast-growing VoIP market.

Record of firsts: www.redboxrecorders.com/about-us/overview/a-record-of-firsts.php

Our commitment means that today over half of our company works in R&D and we provide a purpose-designed software-based voice recorder that can run on a single server. It’s completely converged – in other words, not a diverse set of components – and so is easy to integrate and scale.

For example, a Red Box solution can be installed within a day, including training, often at a fraction of the cost of a competitor’s system. It also virtually looks after itself for ever.

What’s more, we can usually develop solutions very quickly to meet customers’ particular needs. On the other hand, we only bid for projects that we know are feasible and can actually be delivered.